Frequently Asked Questions

We have gathered all the questions and answers about our micropayment solution Virgopass. However, if some answers below were not enough, feel free to contact us directly, one of our account managers will be happy to get back to you shortly.

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Self-Service Basics

What is Virgopass?
How does it work?
What are the costs to use the service Virgopass?
What are the competitive advantages of Virgopass?
What are the different types of payment means?
What kind of products can I sell with Virgopass?
How do I know which payment mean is the most appropriate?

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Getting Started with Virgopass?
Do I need to be major to have a virgopass account?
Individuals are not allowed on Virgopass?


What are the benefits of Virgopass for payouts?
How are define the Virgopass code price?
Does my incomes include the charging cost from the bank?
Why payouts are different form of payment means to another?
How do you earn your living?
Where can I view my earnings and trigger my payment?
What are the payment terms?
What happens if I do not reach the minimum charge?
How can I calculate my payout boosters?


Why using Virgopass?
Is it complicated to install Virgopass on my site?
How long does it take to integrate the solution?
How to add a website?
How to add a product?
How to add many products?
How to install the Virgopass payment script on my site?
Can I use multiple payment forms on the same page?
Can I configure multiple sites with one Virgopass account?
I didn’t finalized yet my site, can I still sign on Virgopass?
Can I choose code duration?
Am I free to integrate the Virgopass solution as I wish?
Is Virgopass compliant with all websites?


What banking information do I have to provide?
How can I track my payments?
Who do I contact if I have a question about my payments?
Do I pay taxes on my income?
When can I apply to be paid?
How will you pay me?
When will I be paid?
How long do I have to claim my earnings?
Why do my earnings are at 0?